Returns & Exchanges

At Boll & Branch, we want you to experience your new bedding with complete peace of mind, which is why we offer a 30-night risk-free trial on all orders. If you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of delivery for a full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and shipping zip code to begin the process.

2

Select Items and Reason

Choose the specific items you wish to return or exchange and provide a brief reason to help us improve our products.

3

Print Your Label

Download and print the prepaid return shipping label provided by our system and securely pack your items in their original packaging.

4

Ship and Refund

Drop your package off at any authorized carrier location; once received and inspected at our warehouse, your refund will be processed to your original payment method.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing