Frequently Asked Questions

Everything you need to know about our organic cotton bedding and bath essentials.

What makes Boll & Branch cotton different?

We use only 100% organic cotton, sourced from family-owned farms. Our threads are long-staple, meaning they are incredibly soft and durable, avoiding the harsh chemicals and pesticides found in conventional bedding.

How should I care for my organic bedding?

To maintain the integrity of the fibers, we recommend washing in cold water on a gentle cycle. Tumble dry on low heat and remove promptly to minimize wrinkling. Avoid bleach and fabric softeners, as our cotton naturally softens over time.

What is your return policy?

We offer a 30-night sleep trial. If you are not completely satisfied with your purchase within the first 30 days, you can return it for a full refund. We even provide a prepaid return shipping label for your convenience.

Do you offer free shipping?

Yes, we offer free standard shipping on all orders within the contiguous United States. Orders typically ship within 1-2 business days from our warehouse.

Are your products Fair Trade certified?

Absolutely. We were the first bedding company to be Fair Trade Certified. This ensures that the farmers and factory workers who make our products are paid a living wage and work in safe, healthy conditions.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer flexible payment options through Affirm and digital wallets like PayPal and Apple Pay.